✦ RETURN & REFUND POLICY ✦

At EshAura, we strive to provide beautifully crafted pieces for your little ones. If you are not completely satisfied with your purchase, we're here to help.

🔄 RETURN ELIGIBILITY

• Returns are accepted within 7 days of delivery.
• Products must be unused, unwashed, and in their original condition with tags intact.

📦 NON-RETURNABLE ITEMS

• Customized or personalized products.
• Sale or promotional items.
• Products damaged due to improper use.

💰 REFUND PROCESS

• Once we receive and inspect the returned item, we will notify you regarding the approval of your refund.
• Approved refunds will be processed to the original payment method within 5–7 business days.

🚚 RETURN SHIPPING

• Return shipping charges may be borne by the customer unless the item received is damaged or incorrect.

❗ DAMAGED OR INCORRECT ITEMS

• If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photographs of the product.

✉️ CONTACT US

📧 hello@eshaura.com
📍 India

♡ Thank you for choosing EshAura.

Crafted with Love, Cherished Forever ♡